Loyalty & stamp cards

Loyalty programs reward regulars and give customers a reason to come back to you rather than shop around. You set the rules; the system tracks each customer's progress automatically.

Two kinds of program

You can run either style — or both:

• Visit-based (a stamp card) — customers earn a stamp per visit and get a reward once they reach a set number. Think "collect stamps, get a treat."
• Points-based — customers earn points as they spend, and redeem them later.

Create a program

1. Select Add program.
2. Give it a name and choose the type (visit-based or points-based).
3. Set how it's earned — the number of visits for a stamp card, or the earn rate for points.
4. Choose the reward: a free service, or a discount (a percentage or a fixed amount).
5. Save, and set it Active when you're ready.

How it works day to day

• Progress is tracked per customer automatically as they visit and pay — nobody has to keep a paper card.
• Your staff can see a customer's loyalty status to advise them at the counter ("one more visit and this one's on us").
• Customers can see their own progress on your public booking page, which nudges them to come back and claim their reward.

A simple stamp card is often the easiest place to start — it's familiar to customers and quick to explain.

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