What staff can do

Staff and owners share the same system, but staff see a focused view built around daily work. Owner-only areas — the ones about running the business rather than serving customers — stay hidden, so the app stays simple and there's less to get wrong.

What staff can do

A team member with login access can:

• See the whole salon's calendar — not just their own column, so they can help anyone at the counter.
• Create, edit and cancel bookings, and check customers in (including by scanning a QR code).
• Take payments on any booking — deposits, full payments and refunds.
• Pick up unassigned jobs from the Jobs tab (see Walk-ins & self-pick).
• View loyalty programs, so they can advise customers — though only owners create or change them.
• Request time off and track their own requests.

What's owner-only

To keep things simple and safe, staff don't see:

• Services — adding or pricing treatments.
• Team — adding people or changing who can do what.
• Work schedules — setting who works when.
• Payments list & reports — the money overview and revenue reports.
• Settings — everything about how the salon is configured.

One deliberate exception on assigning work: a staff member can pick up an unassigned job for themselves, but reshuffling other people's bookings is left to the owner or front desk. It keeps the day fair and avoids surprises.

Next: A staff member's day →