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A staff member's day

Here's how a typical shift flows in the mobile app — from clocking in mentally at the start of the day to handling customers as they come and go.

Start of the day

  1. Sign in to the app with the email and password you set from your invitation (see Install & sign in).
  2. Open the dashboard to see the day at a glance — who's booked in and how busy it looks.
  3. Switch to the calendar to see the appointments in order.

As customers arrive

  • Check them in — tap the scan button in the top bar and scan the QR on their booking, or find the booking on the calendar. Mark them Arrived.
  • Start and finish — update the booking's status as the service progresses, through to Completed.
  • Take payment — collect a deposit or the full amount right from the booking (see Payments & deposits).

Picking up extra work

When there's an unassigned booking — an online "any available" or a walk-in — you'll see it in the Jobs tab. If you've got a free slot, pick it up and it moves onto your calendar.

The staff jobs screen
The staff jobs screen

Whoever grabs a job first gets it, so it's worth checking Jobs when you're free.

Booking time off

Need a day away? Send a time-off request from the app — choose your dates and type, and it goes to the owner to approve. You can track its status any time (see Time off).

Next: Install & sign in →